Eric Stroh
Sue S.

Thank you so much for getting to me so quickly and for your professionalism.

Gary Wright
Bob C.

From 1st phone call to completion you went above and beyond. Thanks so much.

Sean Sharpton
Kelly F.

I just wanted to send you a note regarding your customer service. I am manager of a business myself and I know what a struggle it is to find good people and to provide good customer service. I will say that the customer service and the quality of the work done for us by your company was superior. It is not often that you deal with people that seem genuinely concerned about your needs. I will highly recommend your company to anyone that I know that needs electrical work done and will certainly contact Dixie Electric should I need anymore work done.

Thank you again for the superior customer service and the quality work performed.

Jacob Strouse
Loretta S.

Jacob was professional yet friendly with all family members from my 85 year old to my 5 year old grandson.

Gary Wright
Ruth M.

In today’s world one usually does NOT get the type of service I got from you. From phone rep. To employee performance and work done, it was the best.

Gary Wright
Tinsley R.

Businesses like Dixie are like the hairs on a bald man’s head…few and far between. Thank you, thank you, thank you.

Gary Wright
Ruby J.

It was impossible to pick just one of the satisfaction ratings. From my first call to you I was completely overwhelmed by the help and niceness of Sean your phone rep. and Mr. Wright was outstanding. My husband and I were very impressed by your technician Mr. Gary Wright and never have I spoken to a phone representative that was as nice, helpful and professional as Sean. What an asset to your company! We are thankful to have had you all come to our aid in our time of need. We will know next time who to call when we have a problem. Thank for all you kindnesses and expertise.

Jacob Stouse/Derek Potter
Mrs. Mary R.

Thank you for sending Jacob Strouse and Derek Potter, two professionals to check out my entire home inside wiring on August 13, 2008. They were the best ever!

Dear Mr Yelverton,

       I want you to know how professional, courteous, and just plain nice your electricians were when they did our recent repair work. They worked well past normal working hours and checked everything and did everything I asked them to do, gladly, and left me feeling much safer.

       They were above any workmen that I come in contact with in their professionalism and pleasantness. They are definitely an asset to Dixie Electric Company.

       I thank you for sending them so quickly. I do appreciate it.

Sincerely,

J. Bowling

It is not often that I feel compelled to write someone regarding the service performed by their associates. However, a recent experience with your electrician "John", requires me to write you.

First, when I called about having someone to come and solve my problem I was surprised that they were able to work me In the same day.

Secondly, when John arrived he explained to me your policy regarding service, costs etc., and then began to diagnose the problem. The problem was more than I expected but he was able to correct that and one other problem which came to mind before he arrived. All within short order as far as I am concerned.

You are fortunate to have someone like John on your staff and if he is an example of your other associates, you are indeed to be congratulated for training them in customer relations that sets them apart. (no, we are not related)

Then to receive a follow-up call, plus your note is beyond my expectation. This is truly going the extra mile.

Thanks so much

Bob B.

Dear Gary,

Thanks for your professionalism both at the church and at my home.

Your rapid responses in either location is most appreciated.

Thanks also to Tony, Brian, and the rest of the Dixie Electric staff.

BE BLESSED!!!

Pastor Thomas J.

Your electricians manager, "Tony" is the nicest and most skilled professional we have experienced in 27 years at our home.

Henry H.

Supervisor or Operations
Dixie Electric Company, 1nc.
580 Trade Center Street
Montgomery, Alabama 36108

Dear Sir:
This past week I had several electrical problems at my residence.
You sent Wes for my repairs, which took two afternoons to correct. Wes was most helpful. He was easy to communicate with, courteous, available, and very professional in every other way.

Because of him, I will be happy to use Dixie Electric Company again and would recommend you to any of my friends.

Sincerely,
Frank R. M.D.

To whom it may concern:

     I am writing to compliment your company in regard to the service rendered at my residence this past week. The level of service was exceptional, including the initial phone call to set up the appointment, the two men who completed the repair and the follow-up phone call making sure everything was still in order. It is a pleasure dealing with a company who performs in such a professional and caring manner. Your efforts are appreciated.

Respectfully,
Chris B.
Wetumpka, AL

Manager
Dixie Electric
580 Trade Center Street
Montgomery, Alabama 36108

Dear Sir:
Twice recently I have had occasion to use the services of Dixie Electric on minor but necessary jobs. I appreciated the quick response to my calls.

The two young men who came to my house to do the work were courteous, efficient, professional and helpful in dealing with my problems. I regret I did not get their names but it is good to know there are some young people who care enough to do their best, even though it is a small job.

Thank you.

Sincerely,

Lura W.
Montgomery, Alabama 36108

General Manager
Dixie Electric Company, Inc.
580 Trade Center
Montgomery, AL 36108

Dear Sir/Madam:

I wanted to express my appreciation for the work two of your contractors performed at our home last Friday. Your electricians came to replace some fixtures, check our wiring, and provide advice on the capacity of our current electrical system (we’re expanding).

During the last month my husband and I have had to replace our satellite dish, replace some plumbing, and get bids on various home improvement projects. Your electricians provided the first positive, competent, pleasant, efficient contact with service professionals. They performed their jobs very efficiently, and were super in the process; they were professionals with a human touch.

A colleague of mine (Thom W.) recommended Dixie Electric when I mentioned that we needed some electrical work done, I see now why he was so positive in his recommendation. I will also recommend Dixie Electric and hope that all of your technicians are as great as the two electricians that you sent to my home.

Sincerely,

Robin S.